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How long does it take to print a mug?

4imprint employee Samantha, SEO digital analyst and copywriter

By Samantha O'Rourke

Read Time: 5 minutes

Posted: October 9, 2025

When it comes to promotional products, custom mugs are a popular choice for businesses and organizations looking to make a lasting impression. Whether for events, giveaways or office use, knowing the timeline for printing mugs is essential for effective planning. In this guide, we’ll explore the various factors that influence the printing process and provide insights into what you can expect when ordering your next batch of custom drinkware.

Can I get a sample custom cup before ordering?

Yes, many companies offer sample custom cups to ensure quality before you commit to a larger order. This is particularly useful for visualizing your design on personalized mugs with logo, pictures and text.

By requesting a sample, you can:

  • Evaluate the quality and size of the mug and printing.
  • Confirm that the colors and designs align with your expectations.
  • Anticipate any necessary adjustments to your artwork before placing a bulk order.

4imprint offers free samples by request for most of their drinkware choices, giving you a tangible preview of the color, style, durability and size. Samples will have 4imprint’s logo, but also allow you to experience our quality firsthand without any commitment.

“I like that you offer a sample first!”
Santos Coffee Mug product review by customer

How long does mug printing take?

The typical timeline for mug printing ranges from 3-7 business days, depending on several factors, including the complexity of your design. For instance:

  • Simple designs may be processed more quickly.
  • Complex designs that require multiple colors or intricate artwork can extend the timeline.

If you’re placing a bulk order, this may also affect the turnaround time. Promotional mugs may have different turnaround times based on demand, especially during peak seasons. Be sure to discuss timelines with your supplier to ensure your mugs arrive when you need them. At 4imprint, we stand by our 360° Guarantee®, ensuring your order is delivered on time or it’s on us.

“The campfire mugs are the best, and 4imprint is very quick with my orders. Customer service is amazing.”
Campfire Ceramic White Mug product review by customer

How long does shipping take on custom mugs?

Once your mugs are printed, the next consideration is shipping. Shipping times for custom mugs usually range from 5-10 business days, depending on your location and the shipping method selected. Here are some key points to keep in mind:

  • Standard shipping is generally the most economical option but may take longer.
  • Expedited shipping options may be available for rush orders of custom mugs, ensuring you receive your items faster.

Remember, production times can vary for personalized mugs with pictures and text, so it’s wise to confirm these details when placing your order. Additionally, our personal expert service acts like an extension of your marketing team, helping you navigate your shipping options effectively.

“This travel mug is great. It was true to the catalog color, our logo looked amazing, and it arrived ahead of time.”
Yowie Vacuum Tumbler product review by customer

Can I return custom mugs if there's a problem with the order?

Most companies have a return policy for their mugs in the event of a manufacturing defect. It’s crucial to check the return policy before ordering custom photo mugs to ensure you understand your options should any issues arise. Common scenarios that might warrant a return include:

  • Incorrect printing or colors
  • Damage during shipping
  • Defective products

Issues with promotional mugs can often be resolved through customer service, so don’t hesitate to reach out if you encounter any problems. At 4imprint, our 360° Guarantee® includes certain happiness—if you're not satisfied, we’ll rerun or refund your order.

“[4imprint] was easy to work with. The price was great; the mugs were packed well and came quickly. I did have a problem, but the rep was very helpful. Will order here again!”
Value White Coffee Mug product review by customer

Ready to elevate your hydration game? Explore our exclusive range of custom drinkware that reflects your unique style and brand. Start shopping now to discover how you can make every sip a statement!

4imprint employee Samantha, SEO digital analyst and copywriter

Samantha O'Rourke

Samantha O’Rourke is an experienced SEO digital analyst and copywriter with a decade of expertise in the promotional products industry. With a strong foundation in marketing and a keen eye for emerging e-commerce trends, she stays on top of what’s new and noteworthy in 4imprint’s product offerings. As a regular contributor to 4imprint’s blog, Samantha offers insights on how businesses can use promotional products to stand out, connect with their audiences and succeed in a crowded marketplace.

Products in this Article

Santos Coffee Mug - 11 oz.

Campfire Ceramic Mug - White - 15 oz.

Yowie Vacuum Tumbler - 18 oz. - Powder Coat

Value White Coffee Mug - 11 oz.

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